Q: How fast will my order get processed?
Most orders process within 1–2 business days. Peak periods may extend to 3 business days. Weekend/holiday orders process next business day. See our Shipping Policy for complete details.
Q: How long for delivery after shipment?
Standard delivery takes 3–5 business days after shipment. Heavy/large home-goods delivery may face carrier delays.
Q: Do I pay for shipping?
Standard ground shipping to the contiguous 48 U.S. states is free, no minimum-order requirement. Oversized or heavy household items may trigger extra shipping surcharges shown during checkout.
Q: Do you ship internationally or to Hawaii / Alaska?
No. We ship only to the contiguous 48 United States.
Q: Which shipping carriers do you use?
USPS, UPS, FedEx. Carrier is selected based on destination and package size of your home-goods purchase.
Q: What payment methods are supported?
Visa, Mastercard, PayPal. All transactions in USD.
Q: What do I do for delayed or missing packages?
Please follow the timeline and steps laid out inside our Shipping Policy, and contact support within the 14-day claim window. Provide order number and tracking number.
Q: What is your return rule?
30-day return window counting from delivery date. Items must stay unused and keep original packaging. Assembled/installed furniture cannot be returned unless defective/damaged in transit. Check Refund & Return Policy for full rules.
Q: Who covers return-shipping cost?
We pay return shipping if goods arrive damaged, defective, or wrong item sent. Customer covers return-shipping for regular voluntary returns.
Q: When can I expect my refund?
We process refund 1–3 business days after receiving returned merchandise. Banks/PayPal add extra processing time. Refer to Refund & Return Policy.
Q: How do I reach customer service?
Email info@lovefabhome.com or call +1 818-462-3508. Support hours: Mon–Fri 9AM–6PM Pacific Time.
Q: Do you offer promo codes?
Promotions launch occasionally. Promo codes generally cannot stack. Restrictions apply for Final-Sale items. See Terms of Service.