Shipping policy

Shipping Area

We ship home-goods orders only across the contiguous 48 United States.
We cannot deliver to Alaska, Hawaii, U.S. territories, or international destinations.

Order Processing

Most home-goods orders process in 1–2 business days.
During peak shopping seasons, processing may extend up to 3 business days.
Orders placed on weekends or public holidays will start processing the next business day.

Shipping Rates

Standard ground shipping is free for all orders within the contiguous 48 states. No minimum-order value required.
Some larger-size or heavy home-furniture items incur extra shipping weight/surcharge. Any additional fee will display clearly on your checkout screen before you complete purchase.

Delivery Timeline

Once shipped, standard delivery normally takes 3–5 business days.
Delivery timelines are estimates only. Delays can happen due to carrier backlogs or weather events, especially for bulky household items.

Carriers & Delivery Notes

We ship via USPS, UPS, or FedEx. Carrier selection depends on delivery location and package size.
Many of our home-goods pieces are large or heavy. The carrier may require a signature upon delivery, or leave your package in a secure spot following their standard delivery protocol.

Order Tracking

When your shipment leaves our facility, we send an email with tracking number and estimated delivery window.

Lost, Stalled or Missing Packages

If your shipment runs late, please wait 5 business days past the estimated delivery date before opening a support ticket.

  • If tracking shows no further updates: contact us within 14 calendar days after carrier’s last tracking event.

  • If tracking status shows “delivered” but you never receive your household goods: contact us within 14 calendar days of the carrier‑marked delivery date.

When submitting your inquiry, please share your order number and tracking number.
We open an investigation with the shipping carrier on your behalf.
Carriers have fixed claim deadlines. We will still assist after 14 days, but the carrier may no longer be able to process a claim.

Damaged or Wrong-Item Shipments

If household items arrive broken, defective, or incorrect, submit your request within 7 days of delivery.
Send us your order number plus clear photos of both product and original shipping packaging. We arrange replacement or full refund, and cover all related shipping costs for these valid cases.

Shipping-related support: info@lovefabhome.com | +1 818-462-3508